Help Center

Frequently Asked Questions
about 704 pub

Everything you need to know about playing at 704 pub — from creating your account and making deposits to understanding bonuses and staying safe. If you cannot find your answer here, our support team is available 24/7.

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Account & Registration

How to sign up, verify your identity, and manage your 704 pub account settings. All players must be 21 years or older.

Deposits & Withdrawals

GCash, PayMaya, BPI, BDO, Metrobank — learn how to fund your account and cash out your winnings fast.

Bonuses & Promotions

Welcome bonuses, reload offers, free spins, and loyalty rewards — understand how to claim and use them at 704 pub.

Games & Software

Slots, bingo, fishing games, and live dealer tables — find out how to access and play every game on 704 pub.

Responsible Gaming

Deposit limits, self-exclusion, cooling-off periods, and player protection tools available on your 704 pub account.

Support & Contact

How to reach the 704 pub support team, expected response times, and what information to have ready when you contact us.

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Account & Registration

Creating a 704 pub account is quick and straightforward. Visit the 704 pub Login page and click the Register button. You will be asked to provide your full name, date of birth, email address, and a secure password. After submitting your details, you will receive a verification email — click the link inside to activate your account. Once verified, you can log in and start exploring the full 704 pub game library.

Age Requirement: You must be at least 21 years old to register and play at 704 pub. This is a strict requirement under Philippine gaming regulations.

To complete identity verification at 704 pub, you will need to submit a valid government-issued ID. Accepted documents include:
  • Philippine passport
  • SSS or GSIS ID
  • Driver's license
  • PhilHealth ID
  • Voter's ID or COMELEC card
  • Postal ID
You may also be asked to provide a selfie holding your ID and a proof of address (such as a utility bill or bank statement dated within the last 3 months). Verification is typically completed within 24 hours on business days.

No. Each player is permitted to hold only one active account at 704 pub. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any bonuses or winnings. If you have forgotten your login details, use the password reset function on the 704 pub Login page rather than creating a new account.

Go to the 704 pub Login page and click Forgot Password. Enter the email address associated with your account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email within a few minutes, check your spam or junk folder. If you still cannot access your account, contact our 24/7 live chat support team for assistance.

You can update most account details — such as your contact number, address, and preferred language — from the Account Settings section after logging in. Note that your full name and date of birth cannot be changed after verification, as these are tied to your identity documents. If you need to correct a verified detail due to an error, please contact our support team with supporting documentation.

Deposits & Withdrawals

704 pub supports a wide range of payment methods popular with Filipino players:
  • E-wallets: GCash, PayMaya
  • Banks: BPI, BDO, Metrobank
All transactions are processed in Philippine Peso (₱). We are continuously working to add more payment options for the convenience of our players across Manila, Cebu, Davao, and the rest of the Philippines.

The minimum deposit at 704 pub is ₱100 for e-wallet methods (GCash and PayMaya). For bank transfers via BPI, BDO, or Metrobank, the minimum deposit is ₱500. There is no maximum deposit limit, though very large deposits may require additional verification for security purposes.

Withdrawal processing times at 704 pub depend on your chosen method:
  • GCash / PayMaya: Typically processed within 1–3 business hours after approval.
  • BPI / BDO / Metrobank: Bank transfers usually take 1–3 business days.
All withdrawals are subject to a standard security review. Make sure your account is fully verified before requesting a withdrawal to avoid delays. The minimum withdrawal amount is ₱200.

704 pub does not charge any fees on deposits or withdrawals from our side. However, your bank or e-wallet provider may apply their own transaction fees — please check with GCash, PayMaya, BPI, BDO, or Metrobank directly for their current fee schedules. We recommend using GCash or PayMaya for the fastest and most cost-effective transactions.

Common reasons for a delayed withdrawal at 704 pub include:
  • Your account identity verification is incomplete or pending review.
  • The withdrawal amount is subject to an active bonus wagering requirement.
  • The request was submitted outside of banking hours (for bank transfers).
  • Additional security checks are required for large withdrawal amounts.
If your withdrawal has been pending for more than 24 hours, please contact our support team via live chat with your transaction reference number.

Bonuses & Promotions

704 pub offers a welcome bonus for new players on their first deposit. The exact bonus amount and terms are displayed on the promotions section of the platform after you log in. Welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a specified number of times before you can withdraw the bonus funds as cash. Always read the full bonus terms before claiming any offer.

A wagering requirement (also called a playthrough requirement) is the number of times you must wager a bonus amount before it can be converted to withdrawable cash. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus becomes withdrawable. Different games at 704 pub may contribute different percentages toward meeting wagering requirements — slots typically contribute 100%, while table games may contribute less.

No — bonus funds at 704 pub cannot be withdrawn directly. They must first meet the applicable wagering requirements. Your real-money balance and bonus balance are tracked separately in your account. You can always choose to forfeit a bonus if you prefer to withdraw your real-money balance without completing the wagering requirement — contact support to do this before placing any bonus wagers.

Games & Software

704 pub offers a diverse game library designed for Filipino players:
  • Slots: Hundreds of slot titles from leading providers, including classic reels, video slots, and jackpot games.
  • Bingo: Multiple bingo rooms with different ticket prices and prize pools.
  • Fishing Yi Lu Fa: Our popular fishing arcade game with real-money prizes.
  • New Games: The latest additions to the 704 pub library, updated regularly.
  • Live Dealer: Real-time table games with professional dealers streamed in HD.

Yes. The 704 pub platform is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The mobile experience is designed to be smooth and responsive, whether you are playing on a budget Android phone or the latest iPhone. Simply visit 704 pub through your mobile browser and log in to your account to start playing.

Yes. All games at 704 pub use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and fair. Our game providers are regularly audited by independent testing agencies. The Return to Player (RTP) percentage for each slot game is displayed in the game information panel — this tells you the theoretical long-term payout rate of the game.

Security & Privacy

Yes. 704 pub uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never sold or shared with unauthorized third parties. For full details on how we handle your data, please read our Privacy Policy.

Two-factor authentication adds an extra layer of security to your 704 pub account. To enable it, log in and go to Account Settings > Security. Follow the on-screen instructions to link your account to an authenticator app or your mobile number for SMS verification. We strongly recommend enabling 2FA to protect your account and funds.

If you suspect that someone has accessed your 704 pub account without your permission, take these steps immediately:
  • Change your password right away via the 704 pub Login page.
  • Contact our 24/7 live chat support team to report the incident and request a temporary account freeze.
  • Review your recent transaction history for any unauthorized activity.
  • Change the password on your email account as well, especially if you use the same password.
Our security team will investigate and respond promptly.

Responsible Gaming

704 pub provides a comprehensive set of player protection tools available from your account dashboard:
  • Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
  • Loss Limits: Limit how much you can lose within a given period.
  • Session Time Limits: Set a maximum duration for each gaming session.
  • Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Block access to your account for 6 months, 1 year, 3 years, or permanently.
  • Reality Check Reminders: Periodic pop-ups showing your session duration and spending.
For more details, visit our Responsible Gaming page.

All protective measures like limit reductions and self-exclusion take effect immediately. Limit increases require a mandatory 7-day waiting period.

To activate self-exclusion, log in to your 704 pub account and navigate to Account Settings > Responsible Gaming. Choose your preferred exclusion period (6 months, 1 year, 3 years, or permanent). Alternatively, contact our 24/7 live chat support team and request self-exclusion directly — we will process it immediately. Once active, your account will be suspended, all marketing emails will stop, and you will not be able to reactivate until the period ends. Permanent exclusion is irreversible.

The minimum age to register and play at 704 pub is 21 years old. This is a strict requirement under Philippine gaming regulations. We enforce this through mandatory identity and age verification for all accounts. Any account found to belong to a player under 21 will be immediately closed and any funds will be handled in accordance with our Terms & Conditions. If you know of a minor attempting to access 704 pub, please report it to our support team immediately.

Technical Issues

If a game disconnects or crashes during an active round at 704 pub, our system automatically records the state of the game at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off. If the round was already completed before the disconnection, the result will be settled correctly and reflected in your balance. If you believe a game result was not settled correctly, contact our support team with the game name, date, time, and approximate bet amount.

704 pub works best on the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the smoothest experience — especially for live dealer games and fishing games — we recommend using Google Chrome on desktop or mobile. Make sure your browser is up to date and that JavaScript is enabled. If you experience display issues, try clearing your browser cache and cookies before contacting support.

Support & Contact

The 704 pub support team is available 24 hours a day, 7 days a week via live chat. To start a chat, log in to your account and click the live chat icon at the bottom of the screen. You can also reach us by email — our address is displayed in the footer of this page. When contacting support, please have your account username, the relevant transaction reference number (if applicable), and a brief description of your issue ready to help us resolve things faster.

Live chat responses at 704 pub are typically under 2 minutes during normal hours. Email responses are handled within 24 hours on business days. For urgent matters — such as suspected unauthorized account access or a missing withdrawal — always use live chat for the fastest resolution. Our support team is trained to handle responsible gaming concerns with full confidentiality and without judgment.
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Responsible Gaming

Need to set limits or take a break? All player protection tools are free and available in your account.

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Responsible Gaming
Live Chat Support

Available 24/7 — average response under 2 minutes. Log in to your 704 pub account to start a chat with our team.

Email Support

Reach us at [email protected] — responses within 24 hours on business days.

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Got your questions answered? Create your 704 pub account in minutes and enjoy slots, bingo, fishing games, and live dealer tables — with fast GCash and PayMaya payouts. For Filipino players 21 and above only.

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For players 21 years and above only. Gambling involves financial risk. Please play responsibly.